Refund policy
Return & Refund Policy
Last updated: September 3, 2026
At HOMORA, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may be eligible to return it according to the terms below.
1. Return Eligibility
You may request a return within [7} days of receiving your order.
To be eligible for a return, the product must:
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Be unused and in its original condition.
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Be returned with its original packaging and accessories, where applicable.
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Not show signs of damage caused after delivery.
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Include proof of purchase or your order details.
Certain products may not be eligible for return due to their nature or applicable regulations.
2. Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible at devlabhatia2@gmail.com.
Please provide your order number and clear photographs or other relevant information about the issue. We will review the request and, where appropriate, arrange a replacement or refund.
3. How to Request a Return
To request a return, contact us at devlabhatia2@gmail.com with:
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Your order number
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The product you wish to return
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The reason for the return
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Photos of the product, if requested
Please do not send products back without contacting us first, as unauthorized returns may not be accepted.
4. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
OR
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HOMORA will cover return shipping costs for eligible returns.
5. Refunds
Once your returned product has been received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be processed to your original payment method. The time required for the refund to appear in your account may depend on your payment provider or bank.
Shipping charges may be non-refundable unless the return is due to an error on our part or a defective/damaged product.
6. Exchanges
If you receive a defective, damaged, or incorrect product, please contact us. Depending on availability, we may offer a replacement or another appropriate resolution.
7. Changes to This Policy
HOMORA reserves the right to update or modify this Return & Refund Policy when necessary. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions regarding returns or refunds, please contact us:
HOMORA
Email: devlabhatia2@gmail.com
Website: [your store website]